FAQ ABOUT PRODUCT
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FAQ ABOUT PRODUCT

I am a designer, Can you help me to produce the sample which we designed?

Our mission is to help customers to be successful.So it's welcome if we can help you solve problem and make your design come true.

Do you have certificate?

 Yes, we have. Our certificate is authoritative and convincing, and our products are eco-friendly, please be assured.

How to control the products quality?

(1)Check and confirm all material and details before the bulk production.(2)Tracing all of the phase of production from the beginning to the end.(3)Check the quality again before packing.(4)Checked by QUALITY CONTROLLER before shippment.

Is the customized pattern unique to us?

All designs will be kept secretly and confidential agreement can be signed.

Could I choose design from your catalog?

Yes,it is OK.Please tell us the style you like,will recommend the suitable design for your choose.

How could I send our won design?

Wetransfer,email file are both OK.JPG form is the best.The resolution need to be more than 1500*1500 for 45*45cm cushion.

I have no idea about fabric difference.What can I do?

We will recommend the best suitable fabric according to your design,please don't worry.And please tell us your target price.

Could I custom my design?

Yes,it is OK.Design,fabric,size,logo,label can be customized.

How can I get a sample from you to check the quality?

 we welcome sample order to test and check the towel quality and workmanship;1. please give us your ideas and more details of the towel you need, such as, material, size and weight. Then we can according to your specification give you a sample.2. you can give us your design drawings, or send us a sample , we can make a counter sample for you.

Can you offer private label with our own brand logo? Can you add my own brand logo on the towel?

Sure! We can help you do private label with your own brand, we can also add your own logo on the towel, such as: embroidery logo, jacquard logo, embossed logo, printed logo, or as you required.

How do your packing of the towels? Do you offer custom packaging?

 Standard export packing---each towel single polybag packaging, then put into export cartons; but we can also do customized packing for you according to your requirements.

How much do you charge for a sample, including the DHL express shipping?

1.Free for our existing samples:you only need to pay the shipping cost about USD30-502.For customized samples,pls kindly contact our sales for further communication

Do I want to print my wedding photos into a towel collection?

Hello, yes, we support private customization.

Do you have your own stock product?

Hello, we have only orders, we will ship immediately.